Our case management software is the all-in-one solution for councillors. It's a notebook, address book, email inbox, diary and filing system rolled into one: a place to collect cases, keep track of everyone's input and solve problems in your local area. Our web-based casework software is hosted in the cloud, meaning you can manage your ward anytime, anywhere on your computer, tablet and smartphone.

Record and complete casework
Engage with local residents
Organise your events and deadlines
Gain local insight
eCasework security


When you're dealing with data about real people and real problems, security is paramount. It should never end up in the hands of someone who might misuse it.

That's why we've spent a lot of time implementing a rigorous set of security rules and systems.

  • We insist you use a strong password.
  • We log every attempted sign-in, both successful and unsuccessful, and block suspicious activity automatically
  • We're an ISO 27001:2013 (information security management) certified company.
  • Both eCasework and our server infrastructures are G-Cloud certified.
  • All data is encrypted, in transit and at rest.
  • 2-factor authentication protects your account twofold.
  • We backup the database every minute.
eCasework pricing

Simple pricing

Try it free for 30 days. No card details required. Cancel any time.

eCasework for



Unlimited casework assistants
  • Unlimited cases
  • Unlimited assistants
  • Unlimited contacts
  • Dedicated support team
  • Personal account manager
Sign up

30-day free trial included

eCasework for



Number of councillors

View discount

  • Unlimited cases, contacts & assistants
  • Case and contact sharing
  • Centralised Member Services
  • Dedicated support team
Sign up

30-day free trial included

Need help?

For more information about the app and its features, or if you have any questions about pricing, try our live chat or speak to us over the phone. We’re friendly folk, available over the phone Monday to Friday between 9 a.m. and 5.30 p.m.

Call us on : 020 7733 4712

Email us on hello@ecasework.com

eCasework Contact

Get in touch with us

Got a few questions? Need to know more?
We'd love to hear from you, feel free to contact us using any of the options below (Mon–Fri, 0900–1730) or get in touch using live chat.


020 7733 4712


Unit 302, Bon Marché Centre
241-251 Ferndale Road,
London SW9 8BJ